IS YOUR HOSPITAL CONSIDERING AN REH CONVERSION?

What is a Rural Emergency Hospital?

Established by Congress, Rural Emergency Hospital is a Medicare provider designation. Rural Emergency Hospitals can strengthen access to outpatient medical services and preserve access to local care.

How Can Becoming a Rural Emergency Hospital Benefit Your Community?

Rural Emergency Hospital is a new Medicare provider designation designed to avert hospital closures and keep care in rural communities, providing the following benefits:

The region’s residents continue receiving the exceptional care and emergency medical attention you provide in their community.

Rural Emergency Hospitals provide local services and reduce transportation and associated costs for patients and families.

Rural Emergency Hospitals provide job opportunities for talented, knowledgeable, local healthcare professionals.

Community members who understand patients’ unique healthcare needs staff Rural Emergency Hospitals.

Rural Emergency Hospitals can engage in preventative care efforts, address local health concerns, and foster the well-being of the region’s residents.

What are the REH Eligibility Requirements?

To qualify as an REH, the hospital must:

  • Be in a rural area and licensed as a critical access hospital (CAH) or rural prospective payment system (PPS) hospital as of December 27, 2020, with fewer than 50 beds
  • Be a licensed Medicare provider
  • Meet staff training and certification requirements
  • Meet annual average length of stay requirements*
  • Have an established transfer agreement with a Level I or Level II trauma center
  • Meet conditions of participation (similar to a CAH or PPS hospital for emergency services)
  • Have an action plan including provisions for staffing, a transition plan, and a description of services offered

*The annual per patient average length of stay (LOS) cannot exceed 24 hours. The LOS begins at the time of registration, check-in, or triage of the patient, whichever occurs first, and ends upon discharge from the REH. Distinct part SNF units are not subject to 24-hour annual average LOS.

What is the REH Technical Assistance Center Approach?

Leveraging collective experience and a commitment to improving the lives within rural communities, we are equipped to provide thorough technical assistance in alignment with the terms of our cooperative agreement with the Health Services and Resources Administration (HRSA).

Determine Eligibility

We help hospitals determine whether they meet REH requirements per CMS regulations and conditions of participation.

Assess

Through robust financial modeling, service line assessments, and outmigration reports, we will help hospitals explore the potential benefits and downsides to conversion.

Apply

We walk alongside hospitals to help them submit their CMS application, including action plans, transfer agreements, and attestations.

Convert

Once approved, we help hospitals implement their action plans and explore areas of opportunity for service lines, operational efficiency, revenue cycle, regulatory compliance,  and more.

Ongoing Support

We follow REHs beyond their initial conversion to help them be successful. Through our REH Network, we provide peer learning forums, cohort education, and one-on-one technical assistance as needs arise.

Throughout this process we maintain hospital confidentiality, responsiveness, and provide rurally relevant subject matter expertise.

Interested in Receiving Support from the Rural Emergency Hospital Technical Assistance Center?

Our technical assistance process occurs on an ongoing basis, and we encourage interested hospitals to reach out at any time. If you’re interested in enrollment, let us know by completing our brief intake form and telling us a little about your organization and the type(s) of support you are looking for.

If you have a question or would like to request more information, reach out to us directly at REHsupport@rhrco.org.

Hear from prior REH Participants

The RHRC has proven to be an invaluable resource for our facility. The comprehensive technical assistance we received was not only thorough but also highly tailored to meet our specific needs.Their expertise and support have significantly contributed to our operational efficiency and service quality.”
Anonymous
Medical Center
This was a very well‑done presentation. Thank you."
Anonymous
Hospital
It is so rare that a presenter speaks to the audience without just reading the slides verbatim.
Anonymous
Thank you for taking the time to present this opportunity to learn from real experiences."
Anonymous
It was a great educational experience - I learned so much and made some great connections. Thank you for financially making it possible for struggle hospitals to go. I look forward to future events."
Anonymous
Hospital
Grateful for the RHRC staff. As an independent facility, the help is critical to us!"
Anonymous
Hospital
Everyone was so friendly and welcoming. Thank you for putting this on and I look forward to next years Conference!"
Anonymous
Everything I learned was valuable. I was excited to learn that the RHRC TAC team will provide us with post REH support such as coding and chargemaster reviews as well as policies and procedures. The networking was invaluable. The presenters were awesome, and it showed us that we are not alone in this venture."
Anonymous
Hospital
Please continue with this meaningful work. Your program reminded me that I am not on this journey alone, and rural health continues to be a worthwhile cause. RHRC has amazing team members. A lot to be proud of."
Anonymous
Hospital
The staff of RHRC is excellent. I am so happy to have met each one of you and think you are ALL excellent, personable, and KIND!"
Anonymous
The networking and hearing each facility's story was beneficial for me."
Anonymous
We appreciate your hard work and dedication to rural health."
Anonymous
Very enjoyable presentation with much valuable information shared on the slides. Thank you."
Anonymous
Thank you for all your help through our journey as an REH!"
Anonymous
Hospital
I have found the RHRC team to be an invaluable resource for our hospital throughout the REH transition and post-conversion process."
Anonymous
Hospital
For this project, the most helpful piece was that we had tangible tools and resource we walked away with that could be customized and implemented at our hospital. This prevented us from needing to invest significant staff time to develop these resources from the ground up, while also knowing that the tools had been developed with best practices in mind."
Anonymous
Dental Center
The mock survey has been very beneficial. I appreciate all the support as well as tools and resources that is provided."
Anonymous
Hospital
We always enjoy working with the RHRC team. It's always a fun, insightful, and educational experience."
Anonymous
Hospital
The most helpful part of our experience was the fast turnaround time in receiving the recommendations for our survey plan of corrections. We were under a very short timeframe, and the team responded quickly and effectively. We truly appreciate all the feedback and recommendations, which enabled us to complete our plan of corrections promptly."
Anonymous
Hospital
From beginning to wrap up, the material and meetings are all great."
Anonymous
Hospital
The tools they provided were very helpful to give us a starting point and not having to start from scratch"
Anonymous
Hospital
We need RHRC's help and love working with you all. We are so excited to continue to improve financially!"
Amanda G.
Director or Revenue Cycle, Warren Memorial Hospital
We have reopened our operating room for the first time since 2021 and it has been a game changer for our facility and for our community members."
Jared Chaffin
CEO & CFO, Friend Community Healthcare System
We're taking care of more people's medical needs now than we were before. I wanted to ensure that this hospital was going to continue in our community long term, and I feel like what we have been able to accomplish with the partnership of RHRC has helped me to make a significant step towards achieving that goal."
Aaron Herbel
CFO, Mercy Hospital
The combination of best practices and resources, together with personalized responses and availability to answer our ongoing questions was valuable."
Anonymous
Hospital
Keep doing what you are doing!"
Anonymous
Hospital
The entire experience has been helpful but if we have to choose one particular event, the mock survey would be it. It was an invaluable experience for the entire organization."
Anonymous
Hospital
I can't say enough good things about the RHRC. The support and guidance RHRC has given us during our conversion to a Rural Emergency Hospital (REH), and that they continue to provide, have been greatly appreciated. We have made great friends throughout this process. We have attended the last two Reverse Site Visits in Bethesda, which have been extremely informative and helpful. The networking opportunities have been invaluable."
Anonymous
Hospital
I don't feel there is any room for improvement. They did a great job all the way around and helped me tremendously."
Anonymous
Hospital
Complete explanations if I have questions and always provides input and timely responses."
Anonymous
Hospital
We are always grateful for the expertise of the team and their willingness to share and to help us succeed."
Anonymous
Hospital
Since transitioning to REH status, our peer network has become an essential resource for SCK Health—connecting our new leadership team with proven best practices, strengthening collaboration, and accelerating our ability to deliver high-quality care to our community.”
Margaret Grismer
COO, South Central Health
The monthly REH Peer Network calls sponsored by RHRC provide our organization an invaluable opportunity to discuss the unique challenges REH facilities encounter with other hospital leaders who are walking this same road. The privilege of gathering monthly to share lessons learned and best practices, along with celebrating successes in healthcare quality, is one of the most beneficial ongoing aspects of the technical assistance provided by the HRSA-funded REH technical assistance center."
Aaron Herbel
Administrator, Mercy Hospital
Through the REH Peer Network, Guadalupe County Hospital has benefited from shared expertise and collaboration that have positively influenced both our operations and the well-being of our community.”
Frank Tenorio
CEO/Administrator, Guadalupe County Hospital
As we continue to work with the RHRC, the resources that are available to us are invaluable."
Anonymous
Hospital
We participated in the REH Cohort process and found it extremely beneficial to network with other organizations across the country navigating similar issues with the designation. We look forward to continuing the conversation as we convert.”
Shona Turner
COO, South Central Kansas Health
I tell everyone who asks about our REH conversion what a benefit it has been to have the RHRC team with us through this process. We would not have been able to come as far as we have without the assistance.”
Aaron Herbel
Administrator, Mercy Hospital
We weren’t just a number to [RHRC]. They really were invested in helping our community and our hospitals survive. Together with the Rural Health Redesign Center, we’re working to provide a healthier future for our community.”
Kim Ingram
CBDO, Bullock County Rural Emergency Hospital
Through the support and assistance of the Rural Health Redesign Center we were successful in our facility transitioning to a Rural Emergency Hospital. The first in our state. Their knowledge and expertise were invaluable throughout this process. The Center is a tremendous resource and asset for rural communities and healthcare providers."
Bill Jolley
VP, TriStar Health Alliance, HCA Healthcare
This is information we can really use and “not pie in the sky” like we've have received in the past from other consultants."
Anonymous
Hospital
South Central Medical Center engaged the REH TA team for assistance as we moved through the application process. Janice Walters and her team provided timely updates to our questions. We participated in the Cohort process and found it extremely beneficial to network with other organizations across the country navigating similar issues with the new designation. We look forward to continuing the conversation as we move into the execution phase of the REH."
Shona Turner
COO, South Central Kansas Hospital
Although we have decided to wait on conversion for now, we had the assessment from this team and they are exceptional. Please utilize them."
David Mantz
CEO, Dallas County Medical Center
This community believes in this hospital…they just wanted somebody who would sustain it long term, and REH and RHRC made it happen."
Margaret Grismer
CEO, South Central Kansas Health

Meet the Team

Our passion for helping rural communities thrive comes from our lived experience as rural residents and healthcare executives. We are committed to addressing rural issues through creative and practical approaches.

Oversight of this program is also supported by a technical assistance advisory committee, comprised of State Offices of Rural Health, Hospital Associations, and other prominent representatives across the country.
Ken Harman

Program Director

The REH Technical Assistance Center is funded by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services, Grant #UR347053. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.