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Cultural, Leadership, and Staff Development

Cultivate Excellence with Rural Healthcare Leadership Training

  • Shape extraordinary leaders within your organization

  • Build a dynamic and supportive workplace

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Build a Stronger Organization

We specialize in developing the leadership and cultural strengths of rural healthcare organizations. Our services are designed to improve morale, increase productivity, and inspire excellence. Our experienced team, comprised of former rural healthcare executives and long-term residents, utilizes proven assessments and strategies to develop leadership skills and create a supportive, dynamic workplace environment.

How it Works

Learn

Staff and Provider Assessment Surveys
Identify strengths and weaknesses by evaluating your workplace and gathering valuable feedback from your staff.
DISC Personality Assessment
Gain a deeper understanding of your team by identifying behavioral traits to improve communication, teamwork, and productivity.
Rounding
(Gemba walks)
Observe, engage, and gain insights by physically walking through your workspace.

Act

Leadership Training

Develop the skills to inspire, lead, and support your team and community.

Team Development and Integration

Improve collaboration, communication, and team performance through action.

Grow

Efficiency Optimization​

Collect results and adapt to optimize staff and workflow efficiency.

Performance Monitoring

Analyze and improve with continuous monitoring, evaluation, and feedback.

Results and Improvement

Achieve growth and receive support for the future.

Testimonials

"RHRC staff really listened and "got it" when it came to boots-on-the-ground implementation and development. They were incredibly knowledgeable, supportive, and helpful. They took as much of the burden off our shoulders as they could. I cannot believe the vast array of knowledge and support that we got. We could not have paid for anything better!! Thoroughly impressed!”
Northeastern Vermont Regional Hospital
"Deep understanding of rural health, highly engaged, very supportive."
Board MemberNortheastern Vermont Regional Hospital, VT
"The RHRC's knowledge and expertise, as well as the ability to point us to resources and make meaningful suggestions for improvement has been very helpful"
Mercy Hospital

Lead with Excellence

Connect with our team of rural healthcare experts and enhance your leadership and organizational culture. We’re here to help you achieve your vision!

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General Inquiries

Rural Emergency Hospital

Northern Border Region Technical Assistance Center

Peer Recovery Expansion Project

Appalachian Region Healthcare Technical Assistance Center

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©2025. All Rights Reserved.

RHRC logo in full white
Linkedin Facebook-f Youtube X-twitter
DONATE

Subscribe to our mailing list

contact us

General Inquiries

Rural Emergency Hospital

Northern Border Region Technical Assistance Center

Peer Recovery Expansion Project

Appalachian Region Healthcare Technical Assistance Center

©2025. All Rights Reserved.

RHRC logo in full white
DONATE
Linkedin Facebook-f Youtube X-twitter
contact us

General Inquiries

Rural Emergency Hospital

Northern Border Region Technical Assistance Center

Peer Recovery Expansion Project

Appalachian Region Healthcare Technical Assistance Center

Subscribe to our mailing list

©2025. All Rights Reserved.

Who We Are

Rural Health Consulting

Rural Emergency Hospital Technical Assistance Center

Other Programs

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Services Cultural, Leadership, and Staff Development Cultivate Excellence with Rural Healthcare Leadership Training Shape extraordinary leaders within your organization Build a dynamic and supportive workplace Get Started Build a Stronger […]

Services Cultural, Leadership, and Staff Development Cultivate Excellence with Rural Healthcare Leadership Training Shape extraordinary leaders within your organization Build a dynamic and supportive workplace Get Started Build a Stronger […]

Ken Harman RHRC Regional Liaison
Ken Harman
Regional Liaison

Ken Harman is a Regional Liaison with the Rural Health Redesign Center and the Rural Emergency Hospital Technical Assistance Center for the Midwest and Western States. He brings over 30 years’ healthcare experience, with the last 20 years being a rural Critical Access Hospital CEO. He has served in Wyoming, Colorado, Idaho, California, Utah and Minnesota. He graduated in 1996 from the University of Minnesota with a Master’s in Healthcare Administration and from the University of Utah in 1990 with a Bachelors of Science in Economics. He has a passion for rural healthcare and in assisting organizations and communities in sustaining and growing to take care of community needs.

Cultural, Leadership, & Staff Development

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tom harlow
Tom Harlow
Program Director

Tom has over 43 years of healthcare experience, with 24 in executive leadership and 16 in rural settings. In his role, he provides tactical assistance to rural providers in areas such as workforce, strategic planning, and value-based care.

janice walters
Janice Walters
Executive Director

Janice has been leading the work of the RHRC since its inception. She has a background in health nance and is a highly rated rural health expert with over 20 years of relevant leadership experience. She works closely with rural health executives, state and federal partners, and other community stakeholders to ensure access to quality healthcare in maintained across the rural U.S.